Return & Refund Policy
Return & Refund Policy
Thank you for shopping with Deen Driven. We take pride in delivering high-quality products and ensuring our customers are satisfied with their purchases.
Returns
We accept returns within 14 days of receiving your order. To be eligible for a return, your item must:
• Be unused and unworn
• Be in its original condition
• Include original packaging
Items returned that show signs of wear, washing, or damage may not be eligible for a refund.
Return Shipping:
Customers are responsible for the cost of return shipping unless the item received is defective or incorrect.
If your item arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery and we will arrange a replacement or refund at no extra cost.
How to Request a Return:
To initiate a return, please email us at:
Info@deen-driven.com
Include the following information:
• Your order number
• Your full name
• The reason for the return
• Photos if the item is damaged or defective
Our team will review your request and provide instructions on how to return your item.
Refunds:
Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method. Please allow 7-10 business days for the refund to appear in your account depending on your bank or payment provider.
Exchanges:
If you need a different size or wish to exchange an item, please contact us first. Exchanges are subject to product availability.
Non-Returnable Items:
For hygiene and quality reasons, certain items may not be eligible for return. These may include worn garments or items returned outside the return window.
Important Notes:
• Shipping costs are non-refundable
• Customers are responsible for safe return packaging
• Deen Driven reserves the right to refuse returns that do not meet the above conditions
Contact Us:
If you have any questions regarding returns, please contact us at
info@deen-driven.com